> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.foundme.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Reauthenticate with JobAdder

In rare instances the connection with JobAdder might need to be reset.   If you've tried other troubleshooting items like clearing your chrome cache, or reinstalling Foundme and you're still having problems, this might help.  

### How to disconnect from JobAdder

|| **Please Note: ** Only an Admin on your Foundme & JobAdder account can do this.  If you are not an admin, please ask your admin to follow these steps

1. In your browser, navigate to: [www.foundme.ai](www.getparsley.net)
2. Click on 'Log In' in the top right hand corner, then enter your Foundme User Name & Password
3. Click on the 'Integrations' button in the top left hand corner
4. Under the JobAdder tile, you should see an indicator that you are 'Connected', along with a button to 'Disconnect'.

![Disconnect from JobAdder & Reconnect](https://storage.crisp.chat/users/helpdesk/website/fa8a82be1a690800/fm9_1eo9cym.png)

5. Click on the 'Disconnect' button.
6. After it disconnects, you should now see the button change to 'Connect'
7. Click on the 'Connect' button and follow the prompts to authorize JobAdder

After you have successfully reconnected to JobAdder, go back to your Foundme Chrome Extension.   Its best to log out of the chrome extension and then log back in.    

**If this still does not resolve your issue, please reach out to our support team so we can help.   **

### Video Overview of how to disconnect and/or Reconnect to JobAdder

${frame}[Disconnect and Reconnect to JobAdder](https://www.loom.com/embed/fedfbff14c7c48e2afad9261e00dba49?sid=dccf59bc-0066-4681-8556-382d65310e48)