Changing Billing Method + Accessing Invoices

Foundme uses a third party platform called Stripe to process payments. We have opted to use their Customer Billing Portal for a few things like:

1. Adding, updating or removing payment methods
2. Viewing past invoices

This also adds a second layer of protection for your billing information.

How to access the Customer Billing Portal

1. Click on the 'Billing / Add Seats' Button

2. Click the 'Update Billing Method' Button

3. A new browser window will open asking you to Log in to Manage Your Account

4. Enter your email address as directed. Please use the same email address you used when signing up for Foundme

5. You will be sent an email with a "Magic Link".

6. Click the link in the email that was sent to you to be automatically logged in to the Customer Billing Portal.

7. Update your billing method or access past invoices

Updated on: 05/02/2025